Privacy Policy

1. Introduction Welcome to Clearlab (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (clearlablens.com) and our mobile app.

2. Information We Collect When you use our mobile app or visit our website, we may collect the following information:

  • Personal Information: When you make a purchase, sign up for an account, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
  • Device and Usage Data: We may collect information about your device, IP address, browser type, and how you interact with our store and mobile app.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track website usage.

3. How We Use Your Information We use the collected data to:

  • Process and fulfill your orders
  • Improve our store and mobile app functionality
  • Provide customer support
  • Send promotional offers and updates (with your consent)
  • Ensure security and prevent fraud

4. Sharing Your Information We do not sell your personal data. However, we may share information with:

  • Service Providers: Third-party payment processors, shipping companies, and analytics services that help us operate our business.
  • Legal Compliance: If required by law or to protect our rights.

5. Data Security We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission is completely secure.

6. Your Rights and Choices You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of marketing emails
  • Disable cookies through your browser settings

7. Third-Party Links Our store and app may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website and app.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at: Clearlab
Email: cs.shop@clearlab.com
Address: 139 Joo Seng Road